Recommendation #1: Make a commitment to yourself to get your
plumbing serviced. The longer you wait, the sooner it'll wear out.
Seriously consider a service contract. Regular service will extend the
life of your equipment and help maintain its efficiency.
Recommendation #2: Ask
questions. The way you learn about a company is to ask specific
questions and listen carefully to the answers. Here are the questions I
suggest you ask:
1) Are you licensed?
2) Can you give me five references of recent customers?
3) Do you offer financing or take credit cards?
4) What training have you had in the last year?
5) Are you a member of any trade associations and, if so, which ones?
6) Can you be reached in an emergency?
Recommendation #3: Once you're satisfied that you're working with an
honest, competent professional, invite him into your home and ask for a
Free Plumbing Safety Inspection. |
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And
finally, from our team here at D&D Plumbing Heating and Cooling
Make sure you now where the main controls
valves are for your plumbing. It can save time, money, and prevent
further damage in the event of an emergency.
When going away on holidays: turn off
the hot water system, turn off all taps connected to hoses to make sure
they don't burst. This includes taps to washing machines, dishwasher,
and garden hoses.
Have a diagram of your sewer handy. If
you have a problem such as a blocked drain or sewer line it can help
save time and money in making repairs.
Don't ever be shy about asking a
plumber what he's done and why. A good plumber will be able to explain
everything in plain English.
Make sure you have a firm understanding
of what a plumber plans to do before he does it.
Always check any warranty or guarantee
offered by a plumber.
Don't pour anything down the sink or
flush anything down the toilet that doesn't belong there. You should
never pour fat down the sink or overload your disposal. Toilers are for
natural waste, not cigarettes, or tampons.
Keep instructions and warranty cards
for all your appliances handy.
Teach your children to always turn the cold water on first and the hot
water off first. |
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Use good
water conservation techniques and install water saving devices such as
flow controls.
If you want great service by a
well-qualified plumber, who can service your plumbing completely and
thoroughly - then I invite you to call me.
I'll be happy to answer your questions
- provide you information over the telephone - or come into your home
and give you a Free Plumbing Safety Inspection and quotation - without
obligation of any kind. To reach me, call (707)451-8911.
Here's one last point: I know that many
consumers are skeptical about plumbers. I'm skeptical as well. So in
addition to dedicating my business to consumer education, I do one more
thing as well.
I guarantee my work. That's right. I
FULLY GUARANTEE every job we do. If you aren't happy with our work,
we'll work to make it right. And if you still aren't pleased, you pay
nothing. Not one cent.
What could be more fair?
As a matter of fact, add this question
to the list of things to ask a plumber you're considering hiring, "Do
you guarantee your work?" Not all companies do - and it's important that
you have this information before you make your decision.
Thank you,
Daniel O. Moore Jr.
Pres. D&D Plumbing
Heating and Cooling
(707) 451-8911 |
