Universal Protection Program (UPP)

• Periodic Analysis
• Adjustment
• Lubrication
• Cleaning
• Testing

For top to bottom plumbing reliability, efficiency & safety

Benefits of a UPP

• Peace of mind
  Automatic, periodic inspection, lubricating, adjusting and cleaning of your water heater and fixtures keeps them operating at peak efficiency.  Potential problems are spotted before they cause trouble.
   
• Competent experts at your service
  A competent, trained, dependable staff of experts looks after and "worries" about your plumbing fixtures and their performance.  we work with you to schedule your service calls when convenient.
   
• Preferred Treatment
  UPP increases your plumbing reliability, but should you need emergency service, UPP entitles you to preferential treatment.
   
• Choice of visits per year
  You set the number of UPP calls per year.  This will determine the cost of your Universal Protection Program.
   
• Labor
  You receive free labor on normal maintenance parts installed during any scheduled UPP call.  Your permission is always sought before proceeding with any major repairs.
   
• Price protection
  Your agreement price can not be raised during the effective dates.  Prices will not be raised without first notifying you.  We charge by the job not the hour, so you save money.
   
• Service you can trust
  Our skilled experts know their business.  Rely on them and our reputation to give you fast, dependable and fair service.
  
  UPP service and inspections reduce the number of emergency calls by revealing potential problems that can be corrected inexpensively before causing major plumbing repair bills.

What's Included

Water Heaters

What we will do:  Clean the burner assembly on your gas water heater, visually check the Temperature & Pressure Relief Valve for safe operation and corrosion.  Check the vent assembly for carbon monoxide leakage.  If electric, check the thermostat settings and readjust.  Drain the water heater and clear the tank of sediment.  Insure the water heater is operating at it's peak efficiency as per the manufacturer specifications.

Why have it done:  All manufacturers including ourselves, recommend to have this service performed in order to maintain the warranty on the water heater.  This service should be performed at least once a year.  By having this service done by use, it guarantees that your water heater will be operating at it's peak efficiency, saving you money on your utility bill as well as ensuring safety.

Kitchen Faucet

What we will do:  We will check the most widely used fixture in the house, the kitchen faucet, for leaks and corrosion.  We will also grease your stems, cartridges and rubber seals for ease of operation and clean the aerators on all of your faucets throughout the house to ensure proper water flow.

Why have it done:  Foreign material often comes through your water source causing friction between the stems and seats which effects the operation of your faucet.  This foreign material also clogs the aerator restricting proper water flow.  By having this service performed, it will extend the life of your faucet and save you money by not having to replace these items.

Toilets

What we will do:  We will inspect the toilet tank for any leaks and proper flushing action.  We will check the water measuring device for proper adjustment along with the flapper for a proper water seal.  The float ball, overflow tube and any linkage will be adjusted and set to manufacturer specifications.

Why have it done:  To reduce embarrassing and annoying toilet noise from improperly adjusted or defective water measuring devices in the toilet.  This service will reduce water consumption and guarantee proper flushing action to move solid waste down the line, reducing the chances of a stoppage.

Water Pressure Regulator

What we will do:  Our service technician will check the water pressure on the incoming water line and make any necessary adjustments to your regulator.  High water pressure will damage your water heater, fixtures and could cause a pipe to burst in the plumbing system.

Why have it done:  By having your water pressure checked, it will reduce wear and tear on all of your plumbing fixtures throughout your house.  High water pressure will cause sever damage to the plumbing system and your water heater warranty will not be honored.  This service will ensure that your plumbing water pressure is adjusted correctly and helps extend the life of your water heater and fixtures.

Safety Check Your Home

What we will do:  Your service technician will walk through your home inspecting your plumbing system and tighten any loose faucet handle, packing nut or other minor repair during the inspection process.  Each emergency shut off under the sinks. toilets, water heater and main shut off valve will be tested to insure that they will operate in case of an emergency.  Gas connectors will be inspected visually as well as any exposed piping.  You will be shown where your emergency water shut off valve is located along with your emergency gas shut off valve.  This will also be noted on a diagram of your house that can be posted where all of your family members can see it in case of an emergency.